The heart of the matter
Hollywood vs. the Internet
Excellent piece of Mike Godwin, who distills the discussion over the DMCA and Hollings's "bill in progress" as:
One way to understand the conflict between the Content Faction and the Tech Faction is to look at how they describe their customers. For the content industries, they’re "consumers." By contrast, the information technology companies talk about "users."Amen to that.
If you see people as consumers, you control access to what you offer, and you do everything you can to prevent theft, for the same reason supermarkets have cameras by the door and bookstores have electronic theft detectors. Allowing people to take stuff for free is inconsistent with your business model.
But if you see people as users, you want to give them more features and power at cheaper prices. The impulse to empower users was at the heart of the microcomputer revolution: Steve Jobs and Steve Wozniak wanted to put computing power into ordinary people’s hands, and that’s why they founded Apple Computer. If this is your approach -- enabling people to do new things -- it’s hard to adjust to the idea of building in limitations.
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The Tech Faction believes people should be able to do whatever they want with their digital tools, except to the extent that copyrighted works are walled off by DRM. The Content Faction believes the digital world isn’t safe unless every tool also functions as a copyright policeman.
At the heart of this argument are two questions: whether computer users can continue to enjoy the capabilities computers have had since their invention, and whether the content companies can survive in a world where users have those capabilities. What’s been missing from the debate so far has been the users themselves, although some public interest groups are gearing up to tackle the issue. Users may well take the approach I would take: If computers and software start shipping in a hamstrung form, mandated by government, I’ll quit buying new equipment. Why trade in last year’s feature-rich laptop for a new one that, while faster, has fewer capabilities?
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